Microbiome-Friendly Moisturising Scalp Serum

Our Microbiome-Friendly Moisturising Scalp Serum is exactly what it sounds like - A lightweight, soothing serum, formulated with our proprietary prebiotic approach and a host of hydrating ingredients, all working together to support you on your dandruff defying journey.  This post intensive treatment will keep you and your scalp very happy. 

Drumroll, please, for our final line up of ingredient superheros:

• Pentavitin: Consumer studies found that Pentavitin reduces the signs of dry skin by 20% after 4 weeks, and that it has been found to rebalance the microbiome, influence the equilibrium of Malassezia, and improve the quality of barrier function. After 2 weeks, Pentavitin reduced flakiness and itching by more than 50%. (DSM Firmenich)
• A pH of 4.5: Low pH is essential for maintaining a healthy skin barrier and supports the natural balance of good bacteria. Fungi such as Malassezia struggle to survive in such an environment. (Journal of Dermatological Science) Maintaining a scalp pH close to 3.5–4.5 supports the scalp’s protective barrier intact and does not cause irritation. (International Journal of Trichology)
• Safflower Oil: May positively influences the skin microbiome by supporting a balanced lipid environment, conducive to healthy microbial populations. (Journal of Dermatological Science) The emollient properties of safflower oil help to soften the skin and lock in moisture, making it ideal for managing dry or flaky skin conditions. (The Journal of Investigative Dermatology.)
• Vitamin E: Has beneficial effects on skin health, including promoting moisture retention, and has great antioxidant activity. (European Journal of Clinical Nutrition)

How to use: Designed to be used after completing the Victory Serums dandruff-control intensive scalp reset. Start with dry hair and use applicator provided. Dispense 2 to 4ml into measure cup, apply directly to scalp and gently massage in. Leave in at least six hours or overnight, then wash out with Victory Serums Microbiome-Friendly Conditioning Shampoo with low pH. This serum can be used as often as you would normally wash your hair, whether twice a week or every other night. Due to its lightweight formulation, you may find you can use this product nightly without needing to wash it out.

Warning: The ingredients contained in this highly specialised serum will support and feed the scalp microbiome, however, if there is a pre-existing overgrowth or imbalance in the scalp microbiome, typically caused by malassezia yeast, a primary cause of dandruff or other fungus and unwanted bacteria, then this serum will worsen the imbalance and overgrowth.

If you have oily flakey dandruff, then then we highly recommend starting with the Victory Serums Dandruff Control Duo or Dandruff Control Suite before applying this serum or you could start with our Dandruff Control Total Care, which includes this highly specialised moisturising scalp serum and puts you in the absolute best position to fully reset and rebalance your scalp microbiome.

Why will Victory Serums give you results unlike anything else? It's because we don't just mask the problem - We reduce flakes at the source, and tackle dandruff head on.  (No pun intended!) Using innovative Microbiome Friendly formulation that is the next frontier of scalp care, we ensure no harsh preservatives or ingredients that throw your scalp’s delicate balance are included in our products. It also means our products are prebiotic and pH calibrated - When your scalp's healthy bacteria are well-nourished, they're better equipped to fend off the bad guys (like flakes and irritation). We don't mess around - We're here to get the job done.

All our products are proudly Australian made, so you're guaranteed true blue quality and care in every single bottle. Shipped direct from Coffs Harbour on the mid-north coast of NSW, Australia, the day your products arrive on your doorstep is a bad day to be a flake of dandruff.

Level up your treatment: Claim Victory over dandruff by investigating your gut.

Ready for the ultimate scalp and skin reboot? Let’s not stop at the surface - Because we all know true beauty starts from within.

Through investigative gut testing and a personalised treatment plan our founder was able to reduce his own Victory Serums Dandruff-Control Intensive Shampoo weekly product use from 4ml to just 1ml after only 2 months. If you want to bring your gut microbiome back into balance, potentially reducing your need for a dandruff control product even further, then select Gut Health Consultation on the Contact Us page to be connected to one of our trusted Australian health professional partners, specialising in personalised gut health testing and treatment.

Effective Date: 1 Mar 2025

1. SHIPPING METHODS AND TIMES

At Victory Serums, we are committed to ensuring that your order is delivered to you in a timely and efficient manner. We offer the following shipping methods:

•  Standard Shipping: Orders shipped using this method will typically arrive within 5-7 business days after processing.
•  Express Shipping: Orders shipped using this method will typically arrive within 2-3 business days after processing.
•  International Shipping: For our international customers, please note that delivery times may vary depending on your location.

Please note that processing times may vary depending on the availability of the product and other factors. You will receive a confirmation email with tracking information once your order has been shipped.

2. SHIPPING COSTS

Shipping costs are calculated based on the shipping method you select and the destination of your order. During the checkout process, you will be provided with the exact shipping cost for your order.

3. ORDER PROCESSING TIME

Orders are typically processed within 1 business day from the date of purchase. Please allow additional time for processing during peak seasons or promotional events.

4. TRACKING YOUR ORDER

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status and location of your package. You can track your order by visiting the provided tracking link or by logging into your Victory Serums account.

5. SHIPPING RESTRICTIONS

• Please ensure that you provide accurate shipping information during the checkout process. We are not responsible for orders shipped to incorrectly provided addresses.
• Shipping may be delayed or unavailable to certain remote areas. In such cases, we will contact you to discuss alternative shipping options.

6. LOST OR DAMAGED SHIPMENTS

In the rare event that your order is lost or damaged during transit, please contact our customer support team at the contact us page within 7 days of receiving your tracking information. We will work with our shipping partners to resolve the issue and ensure a satisfactory resolution.

7. RETURNS AND REFUNDS

Please refer to our Refund Policy for information on returns and refunds related to your order.

8. CONTACT US

If you have any questions or concerns about our shipping policy or your specific order, please do not hesitate to contact our customer support team at the contact us page.

9. CHANGES TO THIS SHIPPING POLICY

Victory Serums reserves the right to make changes to this shipping policy at any time. Any updates or modifications will be posted on our website, and the effective date will be revised accordingly.

By placing an order with Victory Serums, you agree to the terms and conditions outlined in this shipping policy.

Effective Date: 1st March 2024

1. RETURNS AND EXCHANGES

At Victory Serums, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer returns and exchanges under the following conditions:

2. ELIGIBILITY FOR RETURNS AND EXCHANGES

• You may request a return or exchange within 30 days of receiving your order.
• To be eligible for a return or exchange, the item(s) must be unused, in the same condition as when you received them, and in their original packaging.

3. HOW TO REQUEST A RETURN OR EXCHANGE

To initiate a return or exchange, please follow these steps:

a. Log in to your Victory Serums account.
b. Go to your order history and select the order containing the item(s) you wish to return or exchange.
c. Follow the provided instructions to request a return or exchange.
d. Once your request is approved, you will receive further instructions on how to return the item(s).

4. RETURN SHIPPING

• Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective item.
• We recommend using a trackable shipping method to ensure the safe return of your item(s).
• If a return is approved, we will provide you with a return shipping address.

5. REFUNDS

• Refunds will be issued in the original form of payment used for the purchase.
• Once we receive and inspect the returned item(s), we will process your refund within 3-5 business days.
• Shipping charges (if applicable) are non-refundable, except in cases where the return is due to a mistake on our part or a defective item.

6. EXCHANGES

• If you are requesting an exchange, we will ship the replacement item(s) to you after receiving and inspecting the returned item(s).
• If the requested exchange item is not available, we will issue a refund for the original purchase price.

7. DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item, please contact our customer support team at the contact us page within 14 days of receiving your order. We will work to resolve the issue promptly by offering a replacement or a refund.

8. CHANGES TO THIS RETURN POLICY

Victory Serums reserves the right to make changes to this return policy at any time. Any updates or modifications will be posted on our website, and the effective date will be revised accordingly.

By placing an order with Victory Serums, you agree to the terms and conditions outlined in this return policy.